Privacy
Last updated: 2nd November 2026
Who we are
Maxim and Maxim Business Recovery are trading names of Maxim IP Limited, a limited company registered in England and Wales under number 8546154. Our office is at Omega Court, 358 Cemetery Road, Sheffield S11 8FT.
Andrew Davenport is licensed in the United Kingdom to act as an Insolvency Practitioner by the Insolvency Practitioners Association. Maxim IP Limited holds Professional Indemnity Insurance with Prosure Solutions Ltd.
We are the data controller for personal information collected through maximrecovery.co.uk and in the course of our work. If you have any questions about this policy or how we use your data, contact us at enquiries@maximrecovery.co.uk or on 0114 349 6927.
We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Insolvency Code of Ethics.
What information we collect
- Enquiries: your name, contact details and the details of your situation, when you contact us by phone, email or through our website.
- Clients: if we advise you or are appointed in relation to a company or individual, the personal and financial information needed to provide our advice or carry out the appointment, such as income, debts, assets and creditors.
- Creditors, employees and other parties: if you are connected to a case we are dealing with, we may receive your name, contact details, and details of amounts owed to or by you, from the company or individual concerned or from public records. This policy explains how we use that information.
- Sensitive information: occasionally, you may tell us about your health or personal circumstances, for example when explaining how financial difficulties arose. We only use this where it's needed for your case, and we handle it with extra care.
Our website doesn't use analytics or tracking cookies. See our Cookie Policy.
How we use your information, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries and giving initial advice | Legitimate interests, or taking steps to enter into a contract at your request |
| Providing advice and services under our engagement with you | Performance of a contract |
| Carrying out insolvency appointments and statutory duties, such as reporting to creditors and the Insolvency Service | Legal obligation, and public task or legitimate interests where the law requires an officeholder to act |
| Meeting anti-money laundering, regulatory and record-keeping requirements | Legal obligation |
| Using health or other sensitive information you give us | Your explicit consent, or where needed to establish, exercise or defend legal claims |
| Keeping our website secure and working properly | Legitimate interests |
Who we share your information with
We don't sell your personal data. Depending on the work we're doing, we may share it with:
- creditors, and committees of creditors, as required in insolvency proceedings
- the Insolvency Service, Companies House, HMRC, the Redundancy Payments Service, the courts and the London Gazette, where the law requires
- our regulator, the Insolvency Practitioners Association, for monitoring and inspection
- professional advisers and agents, such as solicitors, valuers and auctioneers, where needed for a case
- our insurers and bonding providers
- our IT, software and website providers, including Squarespace (website hosting), IPS (case management), Microsoft Outlook (email) and Sage (accounting)
We may also disclose information where required by law, such as to the police or other authorities.
Some of our providers may process data outside the UK. Where they do, appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep your information
- Enquiries that don't lead to an engagement: 6 years from our last contact
- Case and client records: 6 years after the case is closed, in line with insolvency legislation, regulatory and anti-money laundering rules
- Financial records: 6 years, to meet tax and accounting requirements
How we protect your information
We use secure systems and encrypted connections, and access to personal information is limited to staff who need it for their work.
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you
- ask us to correct inaccurate information
- ask us to delete your data, where we don't need to keep it for legal reasons
- object to, or ask us to restrict, how we use your data
- ask us to transfer your data to another organisation
- withdraw consent at any time, where we rely on it
Some rights may be limited where we hold information as part of statutory insolvency proceedings. To exercise any of these rights, email enquiries@maximrecovery.co.uk. We'll respond within one month.
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to resolve your concern first. Complaints about an insolvency practitioner can also be made through the Insolvency Complaints Gateway.
Cookies
Our website only uses cookies needed for it to work and keep it secure. See our Cookie Policy for details.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.